CV/IR X-Ray Product Comparison Report 2014

PHILIPS 

Highest-ranked hybrid OR vendor. Hybrid OR clients extremely happy, and overall performance higher than with traditional CV/IR customers. Hybrid OR customers received more focused attention during implementation and training, followed by excellent account management. Only 32% saw significant improvement in patient outcomes, the lowest of any vendor. Much lower than average. Early signs that Philips FlexMove customers are happy. Thirdparty lighting quality is lacking; integration a challenge. 

SIEMENS 

Hybrid OR market leader in tenure, market share, and technology. Users recognize the potential of the zeego. But poor training and implementations, exacerbated by the difficulty of the zeego, drive down overall satisfaction. Hybrid OR overall performance score lowest by a full 10 points. Providers praised phone support and field service—scores are average for those areas. 

GE HEALTHCARE* 

Based on a small sample, training and implementations much better with hybrid OR customers than with conventional CV/ IR customers. Though available for 1.5 years, only validated one live customer using the new dedicated hybrid OR, Discovery IGS 730, at time of research. Five out of six said patient outcomes significantly improved. Clients want to add more procedure types but they don’t know what specifically. 

TOSHIBA* 

In early trending, hybrid OR performs extremely well. Overall performance eight points higher than their conventional offering, with huge differences in contracting and implementations. Three out of six reported no change in patient outcomes. Users doing fewest procedures per week and not much outside of traditional CV and IR procedures. 

*Preliminary data vendor