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Oct 13, 2015
Contact: Tamara Castellano
+1 (801) 404-5427

Global providers give Epic’s inpatient EMR high marks

With provider interest in Epic’s EpicCare Inpatient EMR system increasing internationally, KLAS surveyed Epic’s live customers as well as those implementing outside the U.S. to measure performance, budget accuracy and adoption by clinicians. In a new report entitled “Epic’s Global Performance: An Early Look at Customers Outside the U.S.,” KLAS found that providers are pleased with Epic’s commitment to success and the outcomes they have achieved.  

KLAS compared Epic’s high performance with international providers against early adopters (2003–2004) in the U.S. and found that the results were consistent with both groups. KLAS also found that although Epic comes in at a higher price than other EMR vendors, the implementation costs were accurate, and there were no unexpected expenses.

“As we talked to providers outside the U.S., we found that they are pleased with Epic, but there are some challenges that come with global implementation,” said Jeremy Goff, research director.  “Some providers note challenges with cultural differences and Epic’s understanding of the local healthcare landscape, but they all agree that their success far outweighs any challenges.”

Epic Global Overall Scores PR

To access the “Epic’s Global Performance: An Early Look at Customers Outside the U.S.” report, email Tamara Castellano at

About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter

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KLAS has been providing accurate, honest and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world‘s healthcare by amplifying the provider‘s voice. The scope of our research is constantly expanding to best fit market needs, and as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our provider friends in the industry.

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