Learning Tracks    Reports    Case Studies    Webinars    Members     Charts     My Files     Vendors


Search

Step 2 of

Topics

Clinician Efficiency and Personalization
Clinician Relationships and Communication
Clinician Wellness and Reducing Burnout
Nursing EHR Success
Onboarding EHR Education
Ongoing EHR Education
Opioid Abuse Prevention
Peer Guidance
Recognized Improvement
Shared Ownership and Governance


New to Arch Reports?

Reports: Recognized-Improvement
Step 1 of
Applied filters: (8) None
Easy Lifts for Quickly Improving EHR Satisfaction 2024
Jan 2024
Easy Lifts for Quickly Improving EHR Satisfaction 2024
High-Impact Methods to Achieve Clinician EHR Satisfaction with Few Additional Resources

Healthcare organizations are continually looking for ways to improve clinician EHR satisfaction despite tight budgets and staffing shortages. According to Arch Collaborative data, organizations who spend more of their budget on their EHR don’t necessarily realize a higher Net EHR Experience Score†. In contrast, those who prioritize and reallocate resources toward high-impact interventions can often see improved clinician EHR satisfaction—proving that high satisfaction is possible despite budget and staffing constraints. Drawing from Arch Collaborative case studies, this report provides examples of high-performing organizations or those with improved performance who have made small but effective efforts to increase clinician EHR satisfaction.
Lauren Manzione | Monday, January 29, 2024
Personalizing the EHR 2023
Sep 2023
Personalizing the EHR 2023
Improving Physician Satisfaction and Efficiency

Since the Arch Collaborative’s early days, analysis of clinician feedback has identified three pillars key to EHR satisfaction: (1) strong user mastery, (2) an organization-wide sense of shared ownership, and (3) EHR technology that meets users’ unique needs (personalization). This last pillar is the focus of this report. While it is important for physicians to have the flexibility to care for patients and document in a way that fits their workflow, too much freedom to change the EHR can hinder efficiency and patient safety. This report identifies the benefits of personalization as well as best practices for leveraging it.
Amanda Wisner | Friday, September 1, 2023
Epic EHR Initiatives 2023
Aug 2023
Epic EHR Initiatives 2023
The Impact on Clinician Satisfaction

With limited budgets and resources, Arch Collaborative members frequently ask KLAS which of their EHR vendor’s education initiatives and system features are most effective at improving EHR efficiency and satisfaction. Because Epic users make up over 60% of respondents in the Arch Collaborative’s data sample, this report evaluates several Epic-specific initiatives and features to help Epic customers determine whether they are worth the investment. While not an exhaustive list of all Epic offerings capable of improving EHR efficiency and satisfaction, the initiatives and features examined in this report are those that Epic users have identified as top of mind.
Anna Beyer | Monday, August 21, 2023
Clinician Training 2023
May 2023
Clinician Training 2023
Best Practices for Effective EHR Education

Since the early days of the Arch Collaborative, feedback from clinicians has shown training to be a key pillar of EHR success. The importance of education became even more apparent as methods for delivering training shifted throughout the pandemic. As a collaborative, we continue to ask questions and work with our member organizations—both healthcare organizations and vendors—to identify best practices for EHR education and share success stories that that illustrate them (see recent Collaborative report on vendors who offer EHR education solutions).
Lauren Manzione | Friday, May 12, 2023
Successful User’s Guide to High EHR Satisfaction 2023
Mar 2023
Successful User’s Guide to High EHR Satisfaction 2023
The goal of the Arch Collaborative is to help organizations understand not just how to make the EHR usable but how to help clinicians embrace it as a tool essential to their ability to deliver great care. To that end, this report examines the responses of over 3,000 highly satisfied EHR users to identify what they do differently from less satisfied peers. Their insights reveal specific areas that other users and organizations can focus on to improve their own satisfaction.
Amanda Wisner | Friday, March 24, 2023
The Science of Improving the EHR Experience 2023
Jan 2023
The Science of Improving the EHR Experience 2023
2023 Update

Since the Arch Collaborative was created in 2017, KLAS has had the opportunity to partner with almost 300 healthcare organizations to measure clinician perceptions of the EHR experience. These measurements represent over 340,000 clinician responses and have revealed key insights about common areas of satisfaction and frustration. Perhaps more importantly, by evaluating the lessons learned from organizations that have completed multiple measurements over time, we have identified a continuous improvement process that any organization can implement to help their clinicians better succeed with the EHR. Outlined below, this process relies significantly on the hard work of IT and informatics personnel, clinical leaders, and clinicians. Additionally, KLAS and the Arch Collaborative are there to help every step of the way.
Jacob Jeppson | Friday, January 6, 2023
Individual Repeat Measurements
Aug 2021
Individual Repeat Measurements
What High-Improvement Clinicians Teach Us about Advancing EHR Satisfaction

To date, over 45 Arch Collaborative organizations have used the EHR Experience Survey to measure their clinicians’ EHR satisfaction at least twice, capturing the repeat scores of over 30,000 clinicians. Between measurements, these organizations have implemented changes to training, technology, governance, and other areas in hopes of improving their end users’ EHR satisfaction. While previous Arch Collaborative reports (click here for the latest) have explored the impact of these changes at the organizational level, this report examines how the satisfaction of individual clinicians has improved or declined from measurement to measurement and what we can learn from clinicians who have seen the biggest increases.
Cole Duda | Friday, August 20, 2021
Why Invest in Measurement?
Feb 2021
Why Invest in Measurement?
KLAS Arch Collaborative Report
Cole Duda and Bob Cash | Friday, February 12, 2021
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​