Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
Epic is a market leader in many areas. They are always leaders when it comes to the adoption of new...
Login or Create an Account to see details.
Loyalty, Product
Epic has made a lot of improvement over the last several years in trying to simplify things, but the...
Login or Create an Account to see details.
Relationship, Operations
We get white-glove service. When an upgrade is happening, preemptive notifications will be sent out,...
Login or Create an Account to see details.
Operations
The host cannot do a session just for a specific specialty; that is some of the feedback from...
Login or Create an Account to see details.
Culture, Loyalty, Product
The tough thing is that if I could have been allowed to buy the product directly, I would say...
Login or Create an Account to see details.
Loyalty, Product
If we were to go with another vendor's solution, it would be our instance that we get to govern and...
Login or Create an Account to see details.
Operations
The training looks like classroom-style training for providers and separate classroom sessions for...
Login or Create an Account to see details.
Loyalty, Product
We love the product as a clinical solution. If we had Epic's practice management tool in the EHR, we...
Login or Create an Account to see details.
Product
We have a lot of ancillary medical equipment in our facilities. In the hosted model, that equipment...
Login or Create an Account to see details.
Loyalty, Value
I would tell a friend that if they can go with Epic directly, then great. That is the ideal...
Login or Create an Account to see details.
Product
The feedback I get about Epic's system is that there is too much information, too many clicks, too...
Login or Create an Account to see details.
Loyalty
I'm really looking forward to Epic's coziness with Microsoft and what they are going to do in the...
Login or Create an Account to see details.
Relationship
From an Epic standpoint, where they can improve is the customer relationship management platform...
Login or Create an Account to see details.
Product
Community Connect EpicCare Ambulatory EHR is Epic’s core solution. They have been very good about...
Login or Create an Account to see details.
Relationship, Product
Epic has been making good updates to the technology and improving the product. On Hyperdrive, Epic...
Login or Create an Account to see details.
Culture
Epic’s licensing agreement is pretty transparent. It is not like they are doing add-ons on things we...
Login or Create an Account to see details.
Operations
Epic’s training is good. We have our internal training teams for most Epic stuff. Analysts have to...
Login or Create an Account to see details.
Relationship
Sometimes, if we take a product early on, we have to work with Epic on any minor issues. However,...
Login or Create an Account to see details.
Product
Epic is the only game in town at this point. They have very successfully cornered the market,...
Login or Create an Account to see details.
Product
The opportunities with Epic are endless in working with a safety net population. The importance of...
Login or Create an Account to see details.
Product
There is a lot of focus on driving efficiencies and doing things with fewer touches and fewer...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic gives transparent road maps. I think those road maps can be confusing to folks who are newer to...
Login or Create an Account to see details.
Value
We are still learning the cost model. There have certainly been expenses we didn't plan for. There...
Login or Create an Account to see details.
Relationship, Product
Some unmet needs are certainly around care management and care coordination, especially...
Login or Create an Account to see details.
Product
The system is user friendly. We can tailor it to our needs a bit by adjusting its work queues and...
Login or Create an Account to see details.
Relationship, Operations
Our host site's strong point is hospital billing. A lot of the time, we will look for certain...
Login or Create an Account to see details.
Operations, Product
Users have to do things differently in the system for professional billing, and we have been able to...
Login or Create an Account to see details.
Product
We have had some hiccups where the system has shut down for our remote staff members, and those...
Login or Create an Account to see details.
Loyalty, Relationship
I have noticed a lot of changes from our host site in the recent past, like more communication. I am...
Login or Create an Account to see details.
Relationship, Value
Epic promises everything, but with the service and changes, for example, they can do things...
Login or Create an Account to see details.
Operations, Product
There is definitely a learning curve and some challenges when using the product.
Login or Create an Account to see details.
Product
We like the ability to share information between different providers and clinics on Community...
Login or Create an Account to see details.
Product, Value
There is a lot of automation in the system. There is more automation in the EHR from a billing...
Login or Create an Account to see details.
Relationship, Operations
Once we went live on the system, it was amazing. It is so much easier to use than any previous EHRs...
Login or Create an Account to see details.
Relationship
We are part of a Community Connect site, so we are dealing with our host more than we are dealing...
Login or Create an Account to see details.
Relationship
Our Community Connect host site has been very responsive. They research issues to try to find viable...
Login or Create an Account to see details.
Relationship
Our Community Connect host site has limited resources available to us to correct any issues, so...
Login or Create an Account to see details.
Operations
The implementation has been good, but we are still working through a lot of kinks. We have an access...
Login or Create an Account to see details.
Loyalty
I have confidence that the EMR will help us get where we need to go. It has reduced some pain points...
Login or Create an Account to see details.
Product
Epic makes attempts to optimize the workflow in Community Connect EpicCare Ambulatory EMR, and that...
Login or Create an Account to see details.
Relationship, Product
It can take a long time to make improvements in Community Connect EpicCare Ambulatory EMR, but that...
Login or Create an Account to see details.
Product
There is a lot of intrusiveness in the reminders in Community Connect EpicCare Ambulatory EMR. The...
Login or Create an Account to see details.
​
Featured Report
Preferences