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User Commentary
Product, Value
For most hospitals or physician clinics, nonpatient hours are typically in the evening or night....
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Relationship
One of the things I like about Keena Healthcare Technology is their escalation process. In some...
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Product
Not one system is going to be a cookie-cutter solution. However, this product is a cookie-cutter...
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Loyalty, Relationship
We knew we needed a solution, and Keena Healthcare Technology was a trusted partner with a product...
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Relationship
Keena Healthcare Technology has a great team of individuals who understand the challenges we face in...
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Value
Our ROI from Keena Healthcare Technology Data Archiving has come in the form of vendor support and...
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Product
A gap in the product would probably be flexibility in terms of being able to customize. We don't...
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Operations, Product
The product is very intuitive. From an end-user perspective, it is easy to use. I have not heard any...
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Relationship
Keena Healthcare Technology’s support people are responsive. The responsiveness from the different...
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Operations, Product
I am informed when an upgrade is needed for the product. The vendor provides release notes when we...
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Relationship
Keena Healthcare Technology keeps all their promises, and then some. Sometimes things come up that...
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Value
There seems to be some level of nickel-and-diming. Keena Healthcare Technology is also not as...
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Relationship
Keena Healthcare Technology has never flat out told us no; they have put every effort into trying to...
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Product, Value
We save time by using Keena Healthcare Technology Data Archiving. I don’t know the monetary value,...
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Relationship, Product
Keena Healthcare Technology’s strength is that they know their product and the technology.
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Product
The system is a well-rounded product that uses a database architecture and allows us to keep our...
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Relationship
We have a good partnership with Keena Healthcare Technology. They have worked closely with us...
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Product
The biggest complaint we have gotten from our providers is that we can’t trend the lab values in...
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Operations
Keena Healthcare Technology's user education document is a very good foundation, but we put our own...
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Product
Keena Healthcare Technology is tied to our EHR so that whenever we have a regular chart open on the...
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Relationship
Keena Healthcare Technology does a good job of sending out release notes each quarter, talking us...
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Product, Value
The ROI we have seen from using Keena Healthcare Technology is efficiency for staff and ease of...
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Loyalty, Product
We are engaged in continual payload and archival. That is our go-forward strategy, and we are...
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Operations
I didn’t get training. I don't think Keena Healthcare Technology really provided training to our...
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Relationship, Operations
I peripherally looked at a few data-archiving vendors with systems that do what Keena Healthcare...
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Relationship
We had some trouble with Keena Healthcare Technology’s project manager.
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Relationship
If a peer or friend were calling for a reference about Keena Healthcare Technology, I would tell...
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Product
The one thing that we asked for is a way to push documents into our EMR, and we never received that....
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Relationship
The vendor has been very responsive to suggestions we have made.
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Product
Keena Healthcare Technology Data Archiving was really helpful in getting some of the old information...
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Relationship
Keena Healthcare Technology has always been very responsive. We have worked with the vendor for...
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Relationship, Operations
Keena Healthcare Technology had very deep experience with our EMR, so they walked in basically...
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Relationship
Keena Healthcare Technology has good, meaningful people, and that is hard to see. We are not dealing...
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Relationship, Operations
I have never had an instance with Keena Healthcare Technology where we were provided with a staff...
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Value
Keena Healthcare Technology’s pricing is reasonable. Everyone else in the market is just going to...
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Loyalty, Value
We looked at a few other tools, and the reasons that we bought the Keena Healthcare Technology...
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Product
The product is integrated into our active EMR, and the Keena Healthcare Technology product is...
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