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User Commentary
Product, Product, Product, Product
The biggest opportunities for improvement would be uniform curves for special areas, such as...
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Relationship, Relationship, Relationship, Relationship
Mesalvo could improve our experience if the contact person for the clinics came from the clinical...
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Product, Product, Product, Product
What I like best about the product is that it is user friendly.
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Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations
The biggest opportunity for product improvement is an increase in development capacities. The vendor...
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Product, Product, Product, Product
The product's greatest strengths are that it is simple, self-explanatory, and clear.
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Product, Product, Product, Product
So far, Meona is the most intuitive and advanced system. I like how well structured it is.
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Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations
I would love to see faster support, fewer bugs in updates, faster resolution to problems, and faster...
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Product, Product, Product, Product
The thing we like most about Meona is that it is clear. All information can be documented, and the...
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Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product
The vendor has more opportunities to do bug fixes after updates.
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Product, Product, Product, Product
I like how the medication program is self-explanatory and easy to navigate.
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Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product
Mesalvo needs to eliminate the unstable operation of the system and solve the bugs in individual...
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Product, Product, Product, Product
Meona’s greatest strengths are its good curve overview, simple medication arrangement, and quick...
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Relationship, Relationship, Relationship, Relationship
The vendor's greatest strength is the nice contacts.
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Product, Product, Product, Product
What I like most about the product is the medication process.
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Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product
The biggest opportunities for improvement are transparent communication and documentation and better...
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Product, Product, Product, Product
The digital curve is the product's biggest strength and what I like most about the product.
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Operations, Operations, Operations, Operations
The vendor needs to improve in their implementation of contractually defined functionality. That...
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Relationship, Relationship, Relationship, Relationship
Mesalvo's greatest strength is that their product is simple and intuitive. The system is oriented...
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Relationship, Relationship, Relationship, Relationship
We have been waiting for more than a year for the vendor to act on some feedback we gave them. We...
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Product, Product, Product, Product
Overall, we are pretty satisfied with Meona, but there are some minor issues. The system is...
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Product, Product, Product, Product
Finding medication in Meona is relatively easy. We don’t have a list of medications for our...
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Operations, Operations, Operations, Operations
We had people from the vendor on our campus for training. The training was a bit fast because of our...
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Operations, Operations, Operations, Operations, Product, Product, Product, Product
My older colleagues have difficulties with using the product just because they are not so used to...
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Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations
The quality of the implementation of upgrades is getting worse, and it takes ages to get something...
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Relationship, Relationship, Relationship, Relationship
The vendor could improve by presenting us with reliable timelines. We often get a promise and relay...
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Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product
I have been working with Mesalvo for years now, and in my impression, they try to reorganize...
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Value, Value, Value, Value
I would probably buy Meona again but with another contract. There are a lot of if sentences in the...
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Loyalty, Loyalty, Loyalty, Loyalty
Meona is not working with our other software. We have different systems that should be integrated....
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Relationship, Relationship, Relationship, Relationship
The vendor prioritizes new customers. Some big customer is new on the line, and Mesalvo invests a...
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Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product
For the user, the product quality and usability are good. For the person doing more administrative...
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Loyalty, Loyalty, Loyalty, Loyalty
In the future, our IT department wants to replace Meona. If Mesalvo doesn't make progress in the...
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Product, Product, Product, Product
We like the Kurve piece and the medication module aspects of the product best. However, the software...
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Product, Product, Product, Product
The GUI is a strength of the product. We like the graphical division into the user, station, and...
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Product, Product, Product, Product
We wish it were easier to customize the front-end user interface and the messages within the software....
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Relationship, Relationship, Relationship, Relationship
If there were one thing we would want to get over the next year, it would be quicker responses to...
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