SeamlessMD Commentary
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Subject Expert
Adam Cherrington
Vice President Digital Health
Commentary Summary
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User Commentary
Value
The vendor doesn’t nickel-and-dime us. We have a fixed contract that we negotiate with them.
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Loyalty, Product
For us, the product is like everything else on any market: nothing is perfect. Even if we have a...
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Product, Value
The product provides our patients with an app that helps them before, during, and after their...
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Loyalty, Product
We partnered with SeamlessMD years ago because we wanted to have something that was a bit of a...
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Relationship
Our partnership with the vendor has been good. The vendor does a great job with some of our email...
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Loyalty
We mainly looked at in-house options when choosing a new solution. Some solutions were proposed by...
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Relationship, Product
There are plenty of responsive things that SeamlessMD has done. For instance, it used to be that our...
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Operations, Product
It would be nice if we could have a think tank to benchmark all of the organizations that are using...
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Relationship
If there is an inability for the technology itself to do what needs to be done, then SeamlessMD will...
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Operations
If there is a need for training, SeamlessMD will always engage us and ensure that our staff knows...
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Relationship
SeamlessMD comes to me with new opportunities, but my organization is the barrier that holds us back....
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Relationship
The head of the vendor's organization is great and very involved.
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Relationship
SeamlessMD is doing a great job. They are constantly evolving as a company, and they are informing...
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Relationship, Product
SeamlessMD is integrated into our EMR right now, but sometimes, things don't click through or...
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Product
As with any product, integration with our EMR is absolutely one of the biggest things that has to be...
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Product
SeamlessMD's solution is fantastic, and it fills a huge monitoring gap for patients when they go...
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Culture, Value
The vendor doesn't nickel-and-dime us, and their people are very accessible and easy to work with....
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Product
I like that the SeamlessMD app is very informative and interactive. I also like that SeamlessMD gets...
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Value
SeamlessMD saves us money because we do have better outcomes, and we save money from not having returns....
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Value
SeamlessMD avoids charging for every little thing 75% of the time, and 25% of the time, they don’t....
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Relationship
I would recommend SeamlessMD to anyone who wants a strong thought partner with a wide variety of...
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Product
Our integration issues were escalated all the way up to figure out what the right solution was. Some...
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Product
SeamlessMD is pretty simple. It is always really hard to take complex medical information and...
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Relationship
For any issues that have come up, SeamlessMD’s support team has been super responsive. The customer...
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Product
Our biggest point of feedback for SeamlessMD is diversifying their capabilities beyond just digital...
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Relationship
The best part about SeamlessMD is that we don't have to use their support very often because they...
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Product
The only difficulties with the outcomes from SeamlessMD are the way we do follow-up with the return...
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Relationship
The partnership with SeamlessMD has gone extremely well. They have been incredibly collaborative,...
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Relationship, Product
SeamlessMD has been very responsive. We have never really had issues with service interruptions. The...
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