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Softek Revenue Cycle Optimization Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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Commentary Summary

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Neither
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Negative
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User Commentary

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VP/Other Executive

Relationship, Operations

To improve my satisfaction, Softek could help maybe help drive engagement. When we rolled out the...

May 2024
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VP/Other Executive

Services

Softek gets a feed from our EMR of all transactions, and the feed is in real time. It updates every...

May 2024
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VP/Other Executive

Relationship

Softek could be more transparent about some of the things that they find for other clients to kind...

May 2024
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VP/Other Executive

Operations

Softek was thrilled to come on-site and help get our team engaged at a higher level. Softek is fun...

May 2024
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VP/Other Executive

Value

The service is not cheap, but it is also not as expensive as the service from some other companies,...

May 2024
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VP/Other Executive

Operations

Softek implemented the tool years ago, and it wasn't as widely accepted as it probably should have...

May 2024
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VP/Other Executive

Relationship

When we are looking at reports or the way that something functions in the system, we make...

May 2024
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VP/Other Executive

Relationship, Value

Finding a firm that actually cares about our performance, about follow-through, and about our return...

May 2024
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VP/Other Executive

Relationship, Operations

Softek implemented Panther for us. The firm is just helping us use their tool to identify errors in...

Apr 2024
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VP/Other Executive

Services

The Panther tool identifies build errors and problems in the software so that we can fix them before...

Apr 2024
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Director

Relationship, Relationship

Softek has been great in providing consultative services. Softek has been really good about...

Dec 2023
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Director

Loyalty, Loyalty

One of the key reasons we didn’t consider anybody else was that when Softek came in and did their...

Dec 2023
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Director

Relationship, Relationship, Services, Services

Softek consistently exceeds expectations in most areas. Because of our needs, Softek is doing some...

Dec 2023
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Director

Services, Services

The only area of opportunity Softek has is making sure that the tool's performance load is evaluated...

Dec 2023
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