A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 72.6
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
HealthEdge
HealthRules Payer |
76.6 |
n=20
|
-2%
|
D+
|
B
|
C+
|
C+
|
C+
|
C-
|
|
|
|
|
|
|
||||||
Cognizant
Trizetto Core Claims/Administration Solutions |
66 |
n=26
|
-7%
|
D
|
D+
|
C-
|
C-
|
D+
|
F
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
HealthEdge
HealthRules Payer 76.6
n=20
COMMENTS
|
-2%
|
D+
|
B
|
C+
|
C+
|
C+
|
C-
|
|
Cognizant
Trizetto Core Claims/Administration Solutions 66
n=26
COMMENTS
|
-7%
|
D
|
D+
|
C-
|
C-
|
D+
|
F
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Advantasure
Core Administration Solutions [C] C |
75.2 |
n=6
|
C
|
C+
|
C+
|
C+
|
C+
|
C-
|
|
|
|
|
|
||||
athenahealth
athenaIDX Financial Risk Manager * [C] L C |
76.2 |
n=4
|
B
|
C+
|
B-
|
C
|
C
|
C-
|
|
|
|
|
|
||||
Epic
Tapestry [C] C |
81.3 |
n=22
|
B-
|
B
|
B
|
B-
|
B
|
B-
|
|
|
|
|
|
||||
SS&C Health
DST Health Solutions Core Claims/Administration Solutions * L |
63 |
n=7
|
F
|
D-
|
D
|
D+
|
C
|
D+
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Advantasure
Core Administration Solutions [C] C culture
C
loyalty
C+
operations
C+
product
C+
relationship
C+
value
C-
|
75.2 |
n=6
|
athenahealth
athenaIDX Financial Risk Manager * [C] L C culture
B
loyalty
C+
operations
B-
product
C
relationship
C
value
C-
|
76.2 |
n=4
|
Epic
Tapestry [C] C culture
B-
loyalty
B
operations
B
product
B-
relationship
B
value
B-
|
81.3 |
n=22
|
SS&C Health
DST Health Solutions Core Claims/Administration Solutions * L culture
F
loyalty
D-
operations
D
product
D+
relationship
C
value
D+
|
63 |
n=7
|
Core Administration Solutions [C] C
n=6
athenaIDX Financial Risk Manager * [C] L C
n=4
Tapestry [C] C
n=22
DST Health Solutions Core Claims/Administration Solutions * L
n=7
Solutions for which at least 95% of respondents answered yes.
HealthEdge HealthRules Payer
HealthEdge HealthRules Payer