Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship
We have a good relationship with Altera Digital Health’s leadership. We perhaps have advantages over...
Login or Create an Account to see details.
Relationship, Operations
The vendor's development and customer communication are lacking, as evidenced by the solutions...
Login or Create an Account to see details.
Relationship, Operations
Altera Digital Health’s service isn't always great. There is a disconnect in the knowledge base of...
Login or Create an Account to see details.
Relationship
Altera Digital Health is trying to engage more with users through phone calls and things. Sometimes,...
Login or Create an Account to see details.
Relationship
If we ask Altera Digital Health, they come on-site with a crew of experts and do a review process,...
Login or Create an Account to see details.
Loyalty
Altera Digital Health is changing to an Azure-based model. Instead of having major upgrades all the...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor seems to be going through a lot of changes, and a lot of that probably has to do with the...
Login or Create an Account to see details.
Relationship
We have a really good relationship with the people at Altera Digital Health. There is a good balance...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Paragon Clinicals is currently undergoing a lot of change. There is a lot of talk about things that...
Login or Create an Account to see details.
Value
I feel nickel-and-dimed all the time with Altera Digital Health. There is a charge for everything.
Login or Create an Account to see details.
Product
The mobile CPOE process needs some work. The vendor has a mobile version, but it needs some help in...
Login or Create an Account to see details.
Loyalty
The vendor is just coming out with their document management system. Prior to that, they leveraged...
Login or Create an Account to see details.
Product
The core of the database is great. We can do a lot of things with it. We can get any piece of data...
Login or Create an Account to see details.
Loyalty, Product
With a lot of the new technologies, we still don't have integrations or a really clear pathway. The...
Login or Create an Account to see details.
Relationship
Basically, during the whole Allscripts tenure, there was no executive involvement. Altera Digital...
Login or Create an Account to see details.
Operations, Product
With Paragon Clinicals, we have to do so many upgrades in a certain amount of time. Altera Digital...
Login or Create an Account to see details.
Operations, Product, Value
Altera Digital Health’s upgrades require a lot of internal resources, and we are required to test...
Login or Create an Account to see details.
Operations
The vendor's training used to be a lot better, and the vendor used to provide dedicated time. We...
Login or Create an Account to see details.
Product
Recently, I have had some major complaints and have grumbled about getting data out of the system...
Login or Create an Account to see details.
Relationship, Product
There have been some improvements to Paragon Clinicals. I had a call with some of the upper-level...
Login or Create an Account to see details.
Loyalty, Product
The product is our EMR system, and I certainly like the solution more than some of my colleagues. My...
Login or Create an Account to see details.
Product
I like the modules in Paragon Clinicals that I use as far as the processes go. I hear concerns from...
Login or Create an Account to see details.
Value
I don't know what I would say about buying Paragon Clinicals again. Altera Digital Health charges...
Login or Create an Account to see details.
Relationship
Since McKesson sold the product to Allscripts, the support for the Paragon applications has been...
Login or Create an Account to see details.
Culture, Relationship
We have brought up concerns with the vendor about not just their technology designs but also their...
Login or Create an Account to see details.
Product
We have had some challenges with certain other solutions, but a lot of our problems occur because of...
Login or Create an Account to see details.
​
Featured Report
Preferences