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User Commentary
Relationship, Product
Epic is the best vendor we work with when we have severe problems with one of their solutions. They...
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Culture
Looking at the big picture, we have ups and downs with Epic, but in general, things are fine. When...
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Operations, Product
Many of the areas in Epic's foundational system weren't helpful to us. We had to translate all of...
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Operations, Product
Our end users haven't been happy with EpicCare Inpatient EHR. They don't like how complex its...
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Product
The biggest strengths are that the vendor allows us to customize the system to a high degree and...
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Product
The thing I like most about the product is that there are many options for customization and...
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Product
The biggest opportunity to improve the product is in ensuring a more seamless transition between...
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Relationship, Operations
To improve our experience as a customer, the vendor could make release notes include more testing...
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Relationship, Value
One of Epic's main strengths is that they are committed to providing continual updates to the EHR....
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Product
I appreciate the flexibility we have in designing EpicCare Inpatient EHR.
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Product
Epic could improve the EHR's ease of use based on directives from the Netherlands and the European Union....
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Relationship, Product
If Epic could facilitate better connections between the products within their system, that would...
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Product
I like that Epic's EMR is easy to personalize. Its breadth of functionalities makes external...
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Relationship, Operations
I wish Epic provided better guidance across hospitals in our region. I often encounter Epic...
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Relationship, Product, Value
Epic could improve by giving better visibility into actions performed by different user profiles. I...
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Product
The reporting and the high degree of personalization are what I like most about the EHR.
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Relationship, Product
Epic's main strength is their involvement and openness. We appreciate the flexibility of EpicCare...
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Relationship, Product
Epic could improve their product with unified workflows. They could also optimize the upgrade...
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Operations
The vendor's training is very expensive. We have training in our region, and virtual training is an...
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Operations, Product
In my opinion, EpicCare Inpatient EMR is running okay, but my end users have a different opinion....
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Operations, Product
The problem with EpicCare Inpatient EMR is that people don't see that they can make certain reports...
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Loyalty
We usually have to do our training for the system ourselves, but that is okay. With everything we...
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Operations, Product
I think that the system's ease of use is okay, but some older physicians are terrible with the...
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Product
We would like Epic to build some more things. However, that can be difficult because we sometimes do...
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Relationship
We can call or email Epic, and we have frequent meetings with them. The people who we work with from...
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Relationship, Product
The thing I like most about EpicCare Inpatient EMR is that end users have a say in it. Epic's...
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Relationship, Product
There are opportunities to improve the way we exchange information with and collaborate with other...
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Relationship
The collaboration between Epic and our hospital is going well. We have frequent meetings to discuss...
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Relationship, Product
Epic's strength is innovation. The thing I like most about the product is the versatile workflow support....
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Relationship
The biggest opportunity for improvement is the support of care in our region. Epic could add...
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