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GAVS Technologies Managed IT Services Commentary
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Daniel Zeitner
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KLAS Research Director - Daniel Zeitner
 
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Commentary Summary

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User Commentary

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Manager

Relationship

GAVS Technologies does a great job of giving us what we need when we need it. Our account manager...

Dec 2023
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Manager

Relationship

GAVS Technologies does a great job technically. There is always the offshore experience of...

Dec 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

We chose to work with GAVS Technologies because their people are very responsive. Their customer...

Dec 2023
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CIO

Relationship, Relationship

GAVS Technologies truly looks at us as a strategic collaborative partner. Their competitive...

Dec 2023
||
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CIO

Relationship, Relationship

GAVS Technologies can provide staffing quickly. They have a very short turnaround time, but based on...

Dec 2023
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CIO

Services

We have a lot of very demanding timelines, and there are some areas where GAVS Technologies needs to...

Dec 2023
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CIO

Value, Value

We get our money's worth from GAVS Technologies. Their cost is very reasonable. Our executives are...

Dec 2023
||
(0)
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Director

Relationship, Relationship, Value

My contact at GAVS Technologies is very responsive. When I need support, I can always go to them....

Dec 2023
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Director

Relationship, Relationship

A lot of the vendors we use do not support us in our time zone, but GAVS Technologies is willing to...

Dec 2023
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(0)
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Director

Relationship, Relationship, Operations

I would like to see the firm be part of more on the back end. Right now, it is almost like my...

Dec 2023
||
(0)
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Director

Relationship, Relationship

Our partnership with GAVS Technologies is fairly strong. It could be stronger if they were our only...

Dec 2023
||
(0)
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Director

Operations, Value, Value

The firm is maintaining our applications. They close help desk tickets, and that is a tangible...

Dec 2023
||
(0)
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Director

Value, Value

A lot of the firm’s billing is very clean. They don't try to nickel-and-dime us for extra hours....

Dec 2023
||
(0)
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CIO

Relationship, Relationship, Relationship

GAVS Technologies has done a good job so far, and we are happy with them. I say so knowing that I am...

Nov 2023
||
(0)
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CIO

Relationship, Relationship, Relationship, Services, Services, Services

Since GAVS Technologies has been here, our system has not been down, and nothing has gone wrong, so...

Nov 2023
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(0)
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CIO

Relationship, Relationship, Relationship, Value, Value, Value

GAVS Technologies has been very generous. They have given us some free things on top of everything...

Nov 2023
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CIO

Relationship, Relationship, Relationship

GAVS Technologies’ strategy is very good. They want to become a phenomenal company, but they are...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Operations

GAVS Technologies is doing a great job. The firm has an escalation tree, and we intimately work with...

Nov 2023
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(0)
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VP/Other Executive

Relationship, Relationship

There is an inadequacy of face-to-face interactions with the firm’s IT team. A lot of the team is...

Nov 2023
||
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VP/Other Executive

Relationship, Relationship, Operations, Operations, Services, Services

We implemented some new things recently, and the firm was instrumental in setting things up and...

Nov 2023
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(0)
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VP/Other Executive

Relationship, Relationship, Services, Services, Value, Value

Within the last couple of years, telemedicine has really taken off. GAVS Technologies has been...

Nov 2023
||
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CIO

Value, Value

GAVS Technologies is pretty good, and they don't charge for everything, so that is a good thing. We...

Oct 2023
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CIO

Relationship, Relationship

We are super happy with the staff at GAVS Technologies. We have a designated point person and...

Oct 2023
||
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CIO

Loyalty, Relationship

Currently, the firm is focused on tactical work. Eventually, they will get to some of the strategic...

Sep 2023
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