Affinity Financials (QuadraMed) Commentary
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Subject Expert
Coray Tate
Research Director
Commentary Summary
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User Commentary
Culture
Years ago, when the vendor did a release, they got rid of the reimbursement calculator and upgraded...
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Relationship
We are a unique organization. There are multiple government regulations that we have to follow, and...
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Product
We are getting younger people, and they are used to touchscreens and things like that, so entering...
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Relationship
I'm still working with some of the same contact people I was working with many years ago. So Harris...
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Product
I wouldn't buy Affinity Financials just for general ledger accounts payable. Its functionality isn't...
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Product
Affinity Financials isn't very integrated at all. We have some interfaces, but that is it. There may...
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Product
Affinity Financials has been a workhorse for many years. It does its job well. However, it doesn't...
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Loyalty, Relationship
We don't have as close of a relationship with Harris Healthcare as we do with other vendors, but we...
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Product
There are a lot of things in the system that we can't easily report on. We can't provide some of the...
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Product
We can register patients in Affinity Financials in less than two minutes, and we can bill an account...
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Relationship
The vendor's people are limited in what they can do because their hands are tied with their system...
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Value
Affinity Financials works to get claims out the door. We have been on the system for a long time. It...
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Loyalty
We are trying to convert to a new EMR, so that EMR vendor will be taking over our revenue cycle and...
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Relationship, Value
We have to open a ticket when we need to update the system, change something, build something, or...
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Operations
There isn't really any training for the system. The vendor gives us a guide and has us read it, and...
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Product
We are struggling with Harris Healthcare on a server upgrade.
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Relationship
The vendor’s support people have really good response times. We don't get stuck in the queue. And...
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