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Imprivata Identity Governance Commentary
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Jaren Day
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KLAS Research Director - Jaren Day
 
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User Commentary

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Director

Operations

We don’t have a lot of training in place from Imprivata, but our end users have started just using...

Feb 2024
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Director

Loyalty, Relationship, Product

There are a few things that we want to change with Imprivata Identity Governance. We want to track...

Feb 2024
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Director

Relationship, Product

Imprivata delivers something amazing, and they have better communication around Imprivata Identity...

Feb 2024
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Director

Loyalty, Relationship

We are upgrading to the latest version of Imprivata Identity Governance soon. We have been working...

Feb 2024
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Director

Relationship

When the vendor was Caradigm and then Sentillion, they met or exceeded our expectations. Since...

Dec 2023
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Director

Culture

When we started with Sentillion and Caradigm, they were very flexible; their pricing was fair. Once...

Dec 2023
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Director

Operations

Imprivata has training. The training sessions that we attended were all under Caradigm and...

Dec 2023
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Director

Product

Imprivata's system interoperates with what we have. For what we have installed and how it is being...

Dec 2023
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Director

Loyalty, Product

Imprivata is playing catch-up in the marketplace. Where they fit well is the old-school hospital...

Dec 2023
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Director

Relationship

Through transitions, Imprivata has always been supportive. However, the level of support and...

Dec 2023
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Director

Value

The value is not bad with Imprivata. The cost is reasonable for us, but a lot of things are...

Dec 2023
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Director

Loyalty, Operations

In all likelihood, we will not be using Imprivata Identity Governance in a year from now. Imprivata...

Dec 2023
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CISO

Relationship

We have had a pretty close working relationship with Imprivata. Especially during the COVID-19...

Dec 2023
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CISO

Loyalty, Relationship

With Imprivata’s number of acquisitions and where they are with private equity, it is a mystery what...

Dec 2023
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Manager

Relationship

If I need something done and I need to go to somebody to get it done, the direct person I...

Dec 2023
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CIO

Loyalty, Relationship

I have told colleagues that Imprivata has historically been excellent at healthcare. I think they...

Dec 2023
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CIO

Operations

Up until our last go-live with Imprivata Identity Governance, Imprivata was quite excellent at...

Dec 2023
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CIO

Relationship, Product

Imprivata has a pretty holistic view of security. The big thing with Imprivata is they understand...

Dec 2023
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CIO

Loyalty

Imprivata Identity Governance is probably part of our long-term plans largely because it integrates...

Dec 2023
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CIO

Culture, Relationship

Imprivata spends a lot of time checking to see whether we are okay. Not all companies do that, so we...

Dec 2023
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CIO

Operations

When we implemented the system, it wasn't really ready for prime time. It was a little squirrely,...

Dec 2023
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CIO

Operations

Some good stuff has come out of implementing Imprivata Identity Governance. We had outcomes in less...

Dec 2023
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Director

Loyalty, Product

The product is used by a select group of highly tech-savvy people, and from their perspective, the...

Dec 2023
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CISO

Loyalty, Relationship

If we voice concerns about the product, we get assigned to the vendor’s customer advisory board....

Dec 2023
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CISO

Culture, Value

I have a big concern with where the vendor is going with their pricing. They have moved away from...

Dec 2023
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CISO

Relationship

The vendor does a good job with their support portal. It is very informative, very content rich, and...

Dec 2023
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Manager

Loyalty

Imprivata Identity Governance has exceeded our expectations. I think we just envisioned Imprivata...

Dec 2023
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Manager

Product

Imprivata is flexible in meeting the demand for being able to pivot. I have not been exposed to...

Dec 2023
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Director

Relationship

Imprivata has been excellent about their support. We have a great relationship with the vendor's...

Dec 2023
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Manager

Operations, Product

Imprivata Identity Governance is a complex tool to understand, and we have to have a very in-depth...

Dec 2023
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Manager

Product

Imprivata Identity Governance is pretty easy for me to use. A ten-year-old child could sit down and...

Dec 2023
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Manager

Loyalty, Relationship, Product

The vendor's ability to deliver new technology to meet my needs is kind of in the middle of the...

Dec 2023
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Manager

Loyalty, Relationship, Operations

I can't say enough good things about Imprivata and their implementations. We immediately saw the...

Dec 2023
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Manager

Loyalty, Product

The structural and feature upgrade we are working on has gone a little slower than we would have...

Dec 2023
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Manager

Relationship

Imprivata has excellent ongoing support. I have the phone numbers of the top people at Imprivata, so...

Dec 2023
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Manager

Loyalty, Value

We get a good amount of value for our bucks. I would definitely recommend Imprivata Identity...

Dec 2023
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Director

Product

On the automation side of Imprivata Identity Governance, our team can handle a large influx of new...

Dec 2023
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Director

Culture, Operations, Value

Imprivata needs to improve on training. We have to have an education subscription through Imprivata...

Dec 2023
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Director

Relationship, Product

Imprivata does keep all promises, but we have to do version upgrades. There are certain things set...

Dec 2023
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Director

Value

Imprivata nickel-and-dimes us a little. But I would have to say that that is pretty much the norm....

Dec 2023
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Director

Loyalty, Product

Imprivata’s newest version is vastly different from their previous version, and there is going to be...

Dec 2023
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Director

Loyalty, Value

I would buy Imprivata Identity Governance again because of the integration it has with our EHR. I...

Dec 2023
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CMIO

Operations

Implementations and upgrades require us to have a very strong foundation for Imprivata Identity...

Dec 2023
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Manager

Operations

We knew what to expect from our implementation with Imprivata. That implementation had a lot of...

Dec 2023
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Manager

Product, Value

The outcomes that we have seen from Imprivata include the ability to onboard and offboard...

Dec 2023
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Manager

Loyalty, Operations

Our technical implementation team and identity management team didn't have any input in our purchase...

Dec 2023
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Manager

Relationship

Any company that wants to implement Imprivata Identity Governance or any other identity management...

Dec 2023
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CMIO

Operations, Product

It took months from the go-live to get us to an acceptable place, and that only came by shutting off...

Dec 2023
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CMIO

Operations

With Imprivata, we had a bad project manager and a bad engineer. Imprivata Identity Governance...

Dec 2023
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CMIO

Operations

With Imprivata, we have to pay thousands of dollars for a training class. We trained a couple of...

Dec 2023
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CIO

Product

Imprivata Identity Governance seamlessly works with our EHR.

Dec 2023
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CIO

Relationship

We haven't often had incidents with Imprivata Identity Governance, and as we went through a...

Dec 2023
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CIO

Operations, Product

Once we get through the upgrades, the product just works. Unless there is an equipment failure, we...

Dec 2023
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CIO

Relationship, Product

The product is solid, and we have been happy with it. But the activation of the product has been a...

May 2023
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CIO

Loyalty, Relationship

We went with Imprivata over another vendor for a couple of reasons. Although we felt like the other...

May 2023
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