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IntelePACS Commentary
Filtered view: (Small - Under 300K Studies)

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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PACS 2022: Changing Market Leads to Volatility among Large- to Small-Volume Organizations
PACS 2022:
Changing Market Leads to Volatility among Large- to Small-Volume Organizations
November 2022
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User Commentary

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Analyst/Coordinator

Product

The PACS appears to be working ok, though the transition from our old vendor to Intelerad was a...

Apr 2024
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Director

Product

I like how quickly IntelePACS can open things. We have large image sets, and it handles them well....

Nov 2023
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Director

Loyalty, Value

Intelerad has a new worklist. We have a PACS-driven workflow. There are other options that are much...

Nov 2023
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Director

Product

The system is good. Intelerad is a small company. I think we would look at their system if we were...

Nov 2023
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Director

Culture, Relationship, Operations

Intelerad was very good in the beginning. They went through a period where they were purchasing a...

Nov 2023
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Director

Loyalty

We always hope for improvement, so if we stay with the vendor and make some changes to some of their...

Nov 2023
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Director

Relationship

If the vendor wants to improve our satisfaction with their proactivity and executive involvement,...

Nov 2023
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Analyst/Coordinator

Loyalty, Relationship

Intelerad has lost a lot of their knowledge base, and it is taking time to be rebuilt.

Oct 2023
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Manager

Operations, Product

Our last upgrade with Intelerad went fairly well. Intelerad makes a good effort to reduce pain...

Oct 2023
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Manager

Relationship

The problems with Intelerad are probably due to the vendor acquiring so many new products and...

Oct 2023
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Manager

Loyalty, Operations

We started out with Intelerad’s product at one location and grew to include it at multiple...

Jul 2023
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(0)
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Manager

Loyalty, Relationship

The main reason we chose to replace IntelePACS was that the solution didn't meet our corporate needs...

Jul 2023
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Manager

Product, Value

We have had issues with Intelerad’s billing in the past, but when we pointed out the discrepancies,...

Jul 2023
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Manager

Relationship

Intelerad is acquiring a lot of different vendors now. We have another solution that is now owned by...

Jul 2023
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Manager

Product

We can access Intelerad’s PACS admin portal from a mobile phone, and that is a huge benefit....

Jul 2023
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Manager

Operations

During training, Intelerad’s administrator showed me a bunch of tools and I had an individual user...

Jul 2023
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Physician

Relationship

Intelerad’s support team is outsourced overseas, so I am not dealing with a US-based support team,...

Jul 2023
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Physician

Culture, Value

The PACS is a bit overpriced for what we got. When we asked Intelerad about doing a specific...

Jul 2023
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(0)
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Physician

Operations

One of the biggest complaints from the radiologists is about the way Intelerad does training. They...

Jul 2023
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Physician

Product

The actual PACS is really great; it is a pretty robust system. I know Intelerad is working a lot on...

Jul 2023
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Physician

Operations

Intelerad’s implementation was lacking, but that might have been partly due to COVID-19. The vendor...

Jul 2023
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Director

Relationship

Intelerad’s support quality has dropped off the ledge in the last few years. The support was pretty...

Jun 2023
||
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Director

Loyalty, Relationship, Product

Intelerad has some systems in place that monitor things. However, we get the sort of issues that...

Jun 2023
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Director

Value

If we need to modify data or do similar tasks within IntelePACS, that becomes too high of a cost for...

Jun 2023
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(0)
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Director

Operations

We recently did a cloud-archiving project with Intelerad, and their project management processes...

Jun 2023
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Director

Culture, Loyalty, Relationship, Value

I would like Intelerad to look at smart worklists. Obviously, Intelerad has the Clario product, but...

Jun 2023
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