Teams Commentary
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Subject Expert
Schafer Jackson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
We try not to use Teams for telemedicine, but it is a backup if we need it. We use it for everything...
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Product
Teams works so much better than our other video conferencing platform. There are fewer glitches; it...
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Operations, Product
Teams’ implementations and upgrades are seamless. We have not had any problems. We don't really...
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Operations
We really don't do training for Teams that I know of. I have also never needed to use their support....
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Value
Whatever we pay for Teams, it is well worth it. We are certainly getting our money's worth. It works...
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Value
I have had an issue with some previous vendors that would nickel-and-dime me, but I’m glad to say...
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Product
Based on my experience until now, unless something really changes, I am very happy and satisfied...
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Product
Teams is a solid Microsoft product. It is sturdy, and we don't have to worry about a lot of things...
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Loyalty, Relationship, Product
Apparently, there is a new update for Teams that I haven't seen yet. Microsoft ruins the system, and...
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Operations, Product
Teams is all we use, and it is relatively easy to use. Some of our staff members still struggle with...
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Culture, Value
We had to pay for an extended support plan with Microsoft, and even with that, it has been pretty...
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Culture, Operations, Product
The nice thing about the system is that it is really easy to implement. We didn't have to talk to...
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Product, Value
Our staff members don't have trouble with the system for the most part. Our patients who struggle...
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Operations, Product
When we implemented Teams during COVID-19 and had to go into doing more robust telehealth...
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Relationship, Product
Microsoft could make Teams more interactive. I know that they have been trying to improve because...
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Product
We would like to be able to push a button to add external users to meetings in the system instead of...
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