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User Commentary
Relationship
Omega Healthcare has access to a lot of coders that meet our needs. If we need more resources or...
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Services
The firm could improve by giving more feedback on their audits. I would like more transparent audits...
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Value
The firm's charges are okay. I don't feel they are unreasonable in what they charge for...
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Relationship, Relationship
I have always been in contact with the executive who us over the account. We have always had regular...
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Relationship, Value
We are in a world where the prices of everything are going up. The firm has been forthcoming about...
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Relationship, Operations
We have had some concerns with the coders possibly skipping accounts or cherry-picking as well as...
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Loyalty, Loyalty
One of the primary reasons we switched from our previous firm to himagine was because we didn't want...
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Value, Value
The firm avoids charging for every little thing. They have even extended us some things for free.
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Relationship, Relationship
The firm consistently exceeds our expectations. One of himagine’s big strengths is their ability to...
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Services, Services, Value, Value
Sometimes when our providers are very RVU driven, they get bonuses based on their productivity, so...
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Relationship, Relationship
I can get ahold of our representatives for our area. I have never had to do that, but our...
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Relationship, Relationship, Relationship
We haven't had a lot of turnover with himagine, but when somebody leaves, I sometimes have...
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Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value
himagine has coders that do a good job. The firm’s services are reasonably priced. himagine works...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The firm is proactive in providing education to their team and trying to sense some of our needs. We...
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Relationship, Relationship, Relationship
himagine has some consultants that are excellent, but they have some others that we have challenges...
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Relationship, Relationship, Relationship
himagine is very responsive when I come forward with concerns. They have to go through some of the...
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Value, Value, Value
We have to pay a lot for himagine, and they are more expensive than they need to be. The downside is...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
We have a good relationship with himagine. They work very well with us. One thing I love is they...
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Relationship, Relationship, Relationship, Services, Services, Services
I haven’t had any issues with himagine. When I had to bring on more coders, himagine was able to...
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Relationship, Relationship, Relationship
I am very happy with the firm’s support. I have had the same account representative for a while, and...
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