Home chevron icon Imaging Systems chevron icon Imaging Software chevron icon PACS

Sectra PACS Commentary
Filtered view: (Small - Under 300K Studies)

Subject Expert
Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

PACS 2022: Changing Market Leads to Volatility among Large- to Small-Volume Organizations
PACS 2022:
Changing Market Leads to Volatility among Large- to Small-Volume Organizations
November 2022
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Relationship, Operations

Sectra does keep their promises. If they can't do something, they let us know. Some of the things...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

We were looking into getting another license with Sectra, and we thought it was going to be a...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Sectra PACS is very easy to use. There are things that I do daily in Sectra PACS, and maybe I could...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

The technology in Sectra PACS could be improved a bit. There are just little glitches here and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Some of the new radiologists who have come on board in the past few years have really liked Sectra...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

We have talked to Sectra about their cloud infrastructure, and they said they would really like...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We don't really have any instances of downtime or failures with Sectra PACS. We always get some...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The integration between Sectra PACS and our dictation system is key, and the integration works...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sectra’s support staff is good. Whenever we have to reach out to them with any kind of problem, they...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We went through an RFP process and evaluated several vendors. I was looking beyond just radiology to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One of the selling points was the integration with other PACS products, but it wasn't very clear...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

The cloud was a key thing for us. We did not feel Sectra’s cloud product was ready for prime time,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Sectra's services are fantastic. The vendor is pushing the system to be a full-fledged PACS. The...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Even the people in Sectra's highest positions meet with clients. I have to applaud Sectra for that...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Sectra could improve the system's cardiology side. That is something that they are working on, but...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We haven't had any issues with the product's scalability.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Compared to our previous PACS, Sectra PACS fits really well with our organization. I would like to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

We are pleased with the functionality and overall radiologist satisfaction with Sectra PACS. Sectra...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Sectra is proactive in letting us know about downtime and new releases. Sectra seems to have a...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

Sectra is currently trying to change their licensing plan, but right now, they charge for every...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

In the past when we first worked with Sectra, we had access to a lot of higher-level employees or...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

For the most part, Sectra’s support is pretty good. But we have had one ongoing issue that has taken...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Sectra PACS works well. Sectra is very good at integrating and keeping up with new imaging and new...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Sectra PACS is always very easy breezy, so I have no complaints about the product.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

One of Sectra PACS' biggest strengths is its ease of use. When new users come in, the training is...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Sectra’s technical support is tremendous. Sectra is number one in terms of tech support. The tech...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

We don't get visited by Sectra very often. It would be nice for the vendor's sales representative to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

We have had a couple of situations where we have had some continual issues that have gone on for...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sectra is really good. I get bombarded with notifications from them, so they have really good,...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

We have been asking Sectra for a cloud solution for a long time, but we haven't gotten anything. We...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have had some issues that have lasted for years. The vendor will promise us one thing, but a year...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Sectra's user meetings are very helpful, and the vendor provides a lot of information. That part of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

Sectra promised us that they would get a guru to help us with something, but that never happened....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When we have issues, the vendor's support is pretty good. The vendor's people have been a lot better...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The vendor does charge us for things. If I want a reporting feature to be added, it is an additional...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The vendor could improve by increasing their ability for documentation outside of a RIS.

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
PACS—Finding the Perfect Fit
09 July 20    |   Monique Rasband and Lauren Barton
Imaging is critical in healthcare. Images provide power behind the diagnosis as well as insight into progress monitoring. Providers rely on having a PACS and other imaging systems to give them access
Article
KLAS article icon
Achieving Success in the PACS Market
03 December 18    |   Katie Brooks
Since 2016, KLAS Research has been gathering data from vendors and providers about their PACS solutions. The resulting PACS 2018 report paints a picture of the current PACS market.
Article
KLAS article icon
Looking at the Life Cycle of PACS
27 November 18    |   Jared Jeffery
Which PACS solutions are being purchased the most, and for what reasons? As KLAS speaks with providers, we find that a vendor’s reputation is a driving factor.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​