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TigerConnect Physician Scheduling Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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Physician Scheduling 2023: Organizations Improve Scheduling Efficiency & Visibility despite Complexities
Physician Scheduling 2023:
Organizations Improve Scheduling Efficiency & Visibility despite Complexities
September 2023
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TigerConnect Physician Scheduling 2023: Streamlined Cloud-Based Organizational Scheduling
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Commentary Summary

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User Commentary

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VP/Other Executive

Culture, Product

I would tell someone that if they are trying to keep track of things that seem to be constantly...

Apr 2024
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(0)
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Director

Relationship, Operations

TigerConnect lets us know when there are updates happening and when there are potential issues with...

Mar 2024
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(0)
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CMO

Product

The product quality is good, but TigerConnect hasn’t made improvements in the time we have been with...

Jan 2024
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(0)
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CMO

Culture

We went into TigerConnect Physician Scheduling knowing there were certain things TigerConnect was...

Jan 2024
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(0)
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CMO

Loyalty, Product

TigerConnect has a scheduling app and a messaging app. The scheduling app is not intuitive; it is...

Jan 2024
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CEO/President

Relationship

When problems happen or the software is not working perfectly, TigerConnect’s support team is a...

Jan 2024
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CEO/President

Product

TigerConnect’s integration is good, and the product is easy for the end users to use. The system...

Jan 2024
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(0)
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Physician

Loyalty, Product

The big thing that we are still looking for, which I'm not sure other vendors have really mastered,...

Jan 2024
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(0)
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Physician

Product

The biggest highlight of the solution is the fact that the call schedules in TigerConnet Physician...

Jan 2024
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(0)
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Physician

Operations, Product

The user interface is pretty nice and sophisticated in TigerConnect Physician Scheduling. There is a...

Jan 2024
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(0)
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Physician

Product

TigerConnect's product has a block scheduler, which is meant for residents or trainees whose years...

Jan 2024
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(0)
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CEO/President

Product

The vendor met our integration requirements right off the bat. One thing that is a pretty good...

Dec 2023
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(0)
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CEO/President

Loyalty, Product

Our doctors really like how easy the system is to use. It isn't perfect. There are still things that...

Dec 2023
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(0)
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CEO/President

Relationship

Our experience with the system has been great. The vendor is really responsive, and their...

Dec 2023
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(0)
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CEO/President

Product, Value

TigerConnect has provided pretty substantial outcomes in terms of increasing communication and...

Dec 2023
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(0)
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CEO/President

Culture, Value

The vendor has been very clear about the cost to use their service and about what their charges will...

Dec 2023
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CEO/President

Operations

The vendor has offered us training, but we haven't taken advantage of it. The vendor sends out...

Dec 2023
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(0)
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CIO

Relationship, Product

We are using the system for physician scheduling, and people are pretty happy with the system. We...

Nov 2023
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(0)
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Director

Relationship

TigerConnect is very responsive and innovative. They know that we are one of the customers that like...

Oct 2023
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(0)
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Director

Relationship, Product

TigerConnect does a really good job of trying to add on functionality, and their functionality...

Oct 2023
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(0)
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Director

Operations, Product

TigerConnect Physician Scheduling is incredibly easy and intuitive. It was the first software we...

Oct 2023
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(0)
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Director

Product

The product's name is a bit of a misnomer, which bothers me. It is called TigerConnect Physician...

Oct 2023
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(0)
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Director

Product

TigerConnect Physician Scheduling is really intuitive and easy to use. We love that it seamlessly...

Oct 2023
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(0)
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Manager

Loyalty, Product

I have not seen any improvements to the system for a while. I'm not happy. The limitations of the...

Oct 2023
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(0)
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Manager

Value

With TigerConnect, I don't see any additional charges other than the expected fees.

Oct 2023
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(0)
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Manager

Product

It is nice that the physicians can all see their schedules in TigerConnect, and I can share the...

Oct 2023
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(0)
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Analyst/Coordinator

Product

Overall, I'm pretty sure we like TigerConnect. The system is easy for providers and schedulers to...

Sep 2023
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(0)
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Analyst/Coordinator

Relationship, Operations

We get emails whenever there are going to be any major updates, and TigerConnect always offers to...

Sep 2023
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(0)
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Analyst/Coordinator

Relationship

The vendor's executives are very easy to reach out to if needed. We have a specific person assigned...

Sep 2023
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(0)
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Manager

Product

I would tell a peer considering working with TigerConnect that I like their product. I haven't truly...

Sep 2023
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(0)
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Manager

Product, Value

I like that everybody has access to the product, that everybody in the organization can see it...

Sep 2023
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(0)
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CMIO

Relationship

TigerConnect is the most responsive vendor we work with. They strike a nice balance between taking...

Sep 2023
||
(0)
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CMIO

Relationship, Product

The integration between the scheduling program and the clinical collaboration application is much...

Sep 2023
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(0)
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CMIO

Loyalty, Product

Uplifting the actual scheduling tool is on TigerConnect's road map this year. The current tool is...

Sep 2023
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(0)
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CIO

Product

There have been reliability issues with the TigerConnect platform, ghost messages, false messages,...

Jul 2023
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(0)
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CIO

Culture, Relationship

When we first got TigerConnect, there were a lot of promises about future developments. We have not...

Jul 2023
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(0)
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Analyst/Coordinator

Loyalty

Some people in our organization care about TigerConnect Physician Scheduling, so we have a great...

Jul 2023
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(0)
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Analyst/Coordinator

Product

There are ways to do certain things in TigerConnect Physician Scheduling, but those processes are...

Jul 2023
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(0)
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Analyst/Coordinator

Product, Value

TigerConnect Physician Scheduling has really shined a light on holes where coverage for specific...

Jul 2023
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(0)
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Analyst/Coordinator

Product

In any organization where the expectations are changed, things can be very difficult. So one thing...

Jul 2023
||
(0)
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