Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I don't prefer WellSky Hospice. The system is quite different, and the things we document are...
Login or Create an Account to see details.
Product
The wound care worksheet within the WellSky Hospice node is hated by all. It doesn't truly fill the...
Login or Create an Account to see details.
Value
I know WellSky charges us for different things. We have a base, and then if we add certain things,...
Login or Create an Account to see details.
Relationship
In most situations, we have to wait forever when we call WellSky’s technical support team. But when...
Login or Create an Account to see details.
Product
The WellSky EMR does okay meeting the full needs of hospice care. It is not perfect. The clinical...
Login or Create an Account to see details.
Product, Value
There have been some billing issues. One of the things that we didn't like about the system was that...
Login or Create an Account to see details.
Product
The system works better than our previous EHR, but one thing we want from the vendor is a hard stop...
Login or Create an Account to see details.
Product
There is a wound care section in the RN assessment, and sometimes not every question fits every...
Login or Create an Account to see details.
Product
The system doesn't make it easy to track how a wound is doing. I plot what the wound looks like...
Login or Create an Account to see details.
Relationship
There is one thing the vendor calls Kmail. This may be a problem where we don't understand what is...
Login or Create an Account to see details.
Loyalty
When we chose Kinnser, it was a good move. But Kinnser would have to update things before we would...
Login or Create an Account to see details.
Relationship
One thing I know I don't like is that I'm typically unable to get phone help. That happens to a lot...
Login or Create an Account to see details.
Relationship
The person on our side who does compliance calls Kinnser pretty frequently, and it feels like we are...
Login or Create an Account to see details.
Culture, Value
There were some modules that we didn't use because they had additional charges. I would prefer if...
Login or Create an Account to see details.
Loyalty, Product
The vendor has quit focusing on the product, so they haven’t been upgrading it and keeping it...
Login or Create an Account to see details.
Product
The overall product quality was okay but not stellar. For instance, if we entered a nursing...
Login or Create an Account to see details.
Product
The CNAs could chart easily. I don't think anybody had a hard time charting, so I don't have any...
Login or Create an Account to see details.
Product
I would tell a peer that the Kinnser Software product is solid in its performance, has little to no...
Login or Create an Account to see details.
Loyalty
To date, WellSky hasn’t been good at delivering new technology, but we met with WellSky, and their...
Login or Create an Account to see details.
Relationship, Product
WellSky Hospice complies with Medicare regulations for what a system has to provide, and the vendor...
Login or Create an Account to see details.
Loyalty
WellSky Hospice meets our needs, but it doesn't exceed them. WellSky doesn't seem to want to improve...
Login or Create an Account to see details.
Culture, Value
WellSky just rolled out a new product that is supposedly more tailored to hospice than the software...
Login or Create an Account to see details.
Relationship
The vendor provides pretty good support when we log a case for an issue.
Login or Create an Account to see details.
Relationship
When we have a request for or an issue with a certain component of the system, we have a five-day...
Login or Create an Account to see details.
Culture, Product
Initially, I was impressed with the system because of the functionality that it had over the...
Login or Create an Account to see details.
Loyalty
The product we started with was extremely effective. However, our current EMR was acquired, and we...
Login or Create an Account to see details.
Loyalty
We are on the vendor's old hospice system, and we have been looking at migrating to their new...
Login or Create an Account to see details.
Relationship, Operations, Product
WellSky sometimes struggles with upgrades because things break when they do upgrades. We would like...
Login or Create an Account to see details.
Value
The vendor tends to want to charge for every little thing. That is a bit annoying.
Login or Create an Account to see details.
Product
I would tell others that the core product has been serviceable. The vendor still has yet to fully...
Login or Create an Account to see details.
Product
WellSky Hospice is overall very user friendly. It is nice to be able to pull records of vital signs,...
Login or Create an Account to see details.
Product
WellSky Hospice is very user friendly, and it is easy to maneuver the system. I like the data that...
Login or Create an Account to see details.
Loyalty
I am not sure whether there will be an improvement in the overall product quality. WellSky has been...
Login or Create an Account to see details.
Operations
We would like to be able to reach WellSky and have them teach us. We can't reach the vendor, and...
Login or Create an Account to see details.
Relationship, Product
We cannot use WellSky Hospice very well for research on insurance coverage or for the handoff...
Login or Create an Account to see details.
Relationship, Product
WellSky Hospice is very stable. We don’t need to call the customer support team very often because...
Login or Create an Account to see details.
Relationship
WellSky designated a customer service representative for us. We had a different representative prior...
Login or Create an Account to see details.
Operations
WellSky does provide some written guidance for training. The vendor is not available for questions...
Login or Create an Account to see details.
Loyalty
WellSky has two products, and they are moving everyone toward the Consolo product, so for the...
Login or Create an Account to see details.
Relationship, Value
The value is outstanding. What we get is exceptional for what we pay. WellSky’s senior leadership is...
Login or Create an Account to see details.
Product
There are certain requirements for patients to be admitted to hospice and to stay on hospice. The...
Login or Create an Account to see details.
Loyalty, Relationship
The current software is set to be sunsetted while the vendor offers their hospice and palliative...
Login or Create an Account to see details.
Relationship
The vendor recognizes the direction healthcare is headed in. They have a great-looking schedule...
Login or Create an Account to see details.
Product
We want to see more interfaces and functionality in the product. While it has limited customization,...
Login or Create an Account to see details.
Product
I would like to be able to document in one place and have the documentation appear in another...
Login or Create an Account to see details.
Product
The product has no referral process, and we aren't able to edit the referral data unless the patient...
Login or Create an Account to see details.
Product
The product’s reporting is less than favorable. On a referral report, if I want to look at what all...
Login or Create an Account to see details.
Product
Within the software, there is a physician dictionary, but it is very limited and doesn’t display all...
Login or Create an Account to see details.
​
Featured Reports
Preferences