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WellSky Rehabilitation Commentary
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Paul Hess
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User Commentary

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Director

Product

WellSky's system has been a great enhancement to the old software we used. We have worked with...

Jan 2024
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Director

Operations

The only qualm I might have with WellSky is that it was hard for them to understand that our IT...

Jan 2024
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Director

Product

Compliance with regulations for rehab documentation is the strength of the program. I do like the...

Jan 2024
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Director

Product

We would like to see more connectivity between WellSky Rehabilitation and our registration piece so...

Jan 2024
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Director

Operations, Value

When WellSky does upgrades, I don't always know that those upgrades are there. I just keep using the...

Jan 2024
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Director

Product, Value

WellSky's system is really good for the frontline staff for most things. In terms of making the...

Nov 2023
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Director

Product

We are basically living within whatever WellSky gives us, and we have very little ability to scale...

Nov 2023
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Director

Operations

Implementation support from WellSky is limited at times as we only have one person who is dedicated...

Nov 2023
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Director

Operations

We did some implementations during the COVID-19 pandemic, and that was my first real experience with...

Nov 2023
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Director

Operations

It would be nice to have a little more business management innately built into the system or some...

Nov 2023
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VP/Other Executive

Relationship, Product

We like WellSky's proactivity when there are law changes and regulatory rules. The vendor is...

Jul 2023
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VP/Other Executive

Product

We use WellSky's system for various levels of care, but if a patient travels through levels of care...

Jul 2023
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VP/Other Executive

Operations, Product

When WellSky makes changes to the system, they send out release notes, but not all of the release...

Jul 2023
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(0)
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VP/Other Executive

Product

There are a lot of workarounds in the system's acute care area that we have to do because WellSky...

Jul 2023
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Manager

Operations

The only training that we would need to do for the system would be internal. Our implementation...

Jul 2023
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Manager

Operations, Product

There is a learning curve to the system, as there is with any documentation program. The system...

Jul 2023
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Manager

Relationship

WellSky's support is usually excellent, and their support people are available quickly. However, the...

Jul 2023
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Manager

Relationship, Operations

The vendor could improve the speed of their time frames when upgrades or updates are made....

Jul 2023
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Manager

Relationship

The only negative of the system is that WellSky's tech people are based in a different time zone. If...

Jul 2023
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Manager

Product

We are very pleased with the product. WellSky definitely doesn't need to stop doing what they are...

Jul 2023
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Related Reports
Perception
KLAS article icon
Facility-Based Post–Acute Care 2022
10 November 22    |   Cimone Smith and Paul Hess
The COVID-19 pandemic brought a wave of challenges to facility-based post–acute care organizations (i.e., SNFs, LTCHs, and IRFs). Staffing has become a particular pain point, with organizations citing burnout, increased competition with staffing firms, and intensive patient care for severe COVID-19 cases as contributing factors. To help organizations understand how peers are approaching the current environment, KLAS interviewed 82 leaders from facility-based post–acute care organizations regarding the top challenges they face and the technology vendors they use or have considered investing in to address these challenges.
Performance
KLAS article icon
Post–Acute Care EMR Product Suites 2022
30 August 22    |   Paul Hess and Paul Warburton
Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.



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