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Clearstep 2023
Driving Outcomes through AI Chat-Based Solutions for Triage and Patient Engagement
Author
Stephen Bitteker
Author
Josh Naegle
Author
Taelin Bryan
Facing staffing challenges and an increasingly consumer-centric market, healthcare organizations need software that drives outcomes like improved care flow and decreased burden on nurse triage lines. This report details customers’ experience with Clearstep, who offers AI chat-based solutions that facilitate triage, in conjunction with other patient engagement–focused digital health platforms.
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Key Findings:
- Clearstep Customer Experience: An Initial Look
- Point to Ponder
- Clearstep: Company Profile at a Glance
- Solution Technical Specifications (provided by Clearstep)
Project Manager
Mary Bentley
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.