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Europe PACS 2022
Technology & Partnership Crucial in Evolving Market
Author
Eder Lagemann
Author
Jonathan Christensen
Author
Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
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Key Findings
- Europe-Based Agfa HealthCare, Philips, Sectra & VISUS Have Broad, Growing Footprint; Philips & Sectra Most Proven to Scale
- Technology, Partnerships Drive High Satisfaction with VISUS & Sectra
- Quality Technology Compensates for Inconsistent Support for Philips Vue PACS; Agfa HealthCare Has Improved Stability, Delivery with Go-Forward Platform
- UK, Ireland, and Channel Islands: Sectra, Agfa HealthCare, Philips & Intelerad (Insignia) Deliver in the UK; Fujifilm & GE Healthcare Customers Looking Elsewhere
- DACHL: VISUS Leverages Market Knowledge to Drive Strong Customer Experience; High-Performing Sectra Is Close Competition
- Benelux: Agfa HealthCare Improves & Philips Facilitates Smooth Carestream Transition in Home Region
- Other European Regions: Sectra Delivers Inconsistently in Northern Europe but Excels in Western Europe; VISUS Drives High Satisfaction in Southern and Eastern Europe
Writer
Natalie Hopkins
Designer
Natalie Jamison
Project Manager
Jill Wilcock
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.