A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 92.5
Services average: 88.2
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
||
Softek
|
97.8 |
n=9
|
0%
|
A+
|
A
|
A+
|
A
|
A+
|
||
|
|
|
|
|||||||
Nordic
|
97.3 |
n=8
|
0%
|
A+
|
A
|
A
|
A+
|
A+
|
||
|
|
|
|
|||||||
Impact Advisors
|
92.4 |
n=8
|
0%
|
A
|
A-
|
A
|
B
|
A-
|
||
|
|
|
|
|||||||
Guidehouse
(formerly Navigant) |
90.8 |
n=17
|
0%
|
A
|
B+
|
A-
|
A-
|
B+
|
||
50.0 |
100.0 |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Softek
97.8
n=9
COMMENTS
|
0%
|
A+
|
A
|
A+
|
A
|
A+
|
||
Nordic
97.3
n=8
COMMENTS
|
0%
|
A+
|
A
|
A
|
A+
|
A+
|
||
Impact Advisors
92.4
n=8
COMMENTS
|
0%
|
A
|
A-
|
A
|
B
|
A-
|
||
Guidehouse
(formerly Navigant) 90.8
n=17
COMMENTS
|
0%
|
A
|
B+
|
A-
|
A-
|
B+
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
athenahealth
[C] C |
88.5 |
n=7
|
A-
|
A-
|
B+
|
A-
|
B
|
|
|
|
|
||||
ECG Management Consultants
* L |
92.6 |
n=5
|
A
|
B
|
A-
|
A-
|
A
|
|
|
|
|
||||
Huron
* L |
91.8 |
n=5
|
A
|
A
|
B+
|
A-
|
B
|
|
|
|
|
||||
PwC
* L |
98.1 |
n=3
|
A+
|
A-
|
A+
|
A+
|
A
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
athenahealth
[C] C loyalty
A-
operations
A-
relationship
B+
services
A-
value
B
|
88.5 |
n=7
|
ECG Management Consultants
* L loyalty
A
operations
B
relationship
A-
services
A-
value
A
|
92.6 |
n=5
|
Huron
* L loyalty
A
operations
A
relationship
B+
services
A-
value
B
|
91.8 |
n=5
|
PwC
* L loyalty
A+
operations
A-
relationship
A+
services
A+
value
A
|
98.1 |
n=3
|
[C] C
n=7
* L
n=5
* L
n=5
* L
n=3