2023 Best In KLAS Smart Pumps Traditional

The infusion delivery solution market is mainly dominated by a few large, well-established vendors. Fresenius Kabi’s Ivenix LVP is the newest smart pump to enter the market and is meant to leverage modern technologies to fundamentally improve the infusion delivery experience. This report examines customer experiences from healthcare organizations currently using Fresenius Kabi’s Ivenix Infusion System LVP.

Decision Insights

Smart Pumps 2022

15 March 22 | Jackson Tate and Jennifer Hickenlooper

The smart pumps market sees a high number of purchase decisions as old pumps wear out and new functionality becomes available, including bidirectional EMR interoperability, updated pump functionality, and better verification and documentation. To determine where healthcare organizations are investing for the future, this report examines 40 recent or upcoming smart pump purchase decisions validated by KLAS between January 2020 and December 2021. For additional context, satisfaction data from current customers is also included.

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

ICU Medical Plum 360 (LVP)	84.6	n=44	-1%	B	B+	B	B	B	B+

B. Braun Infusomat Space (LVP)	83.7	n=36	-1%	B+	B	B	B	B	B

BD Alaris (LVP, PCA, & Syringe)	80.3	n=49	-6%	C+	B	B	C+	B-	B-

Baxter Spectrum IQ (LVP)	79.3	n=23	-11%	B-	B-	B	C+	B	B-
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

ICU Medical Plum 360 (LVP) 84.6 n=44 COMMENTS	-1%	B	B+	B	B	B	B+
B. Braun Infusomat Space (LVP) 83.7 n=36	-1%	B+	B	B	B	B	B
BD Alaris (LVP, PCA, & Syringe) 80.3 n=49 COMMENTS	-6%	C+	B	B	C+	B-	B-
Baxter Spectrum IQ (LVP) 79.3 n=23 COMMENTS	-11%	B-	B-	B	C+	B	B-

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

B. Braun Perfusor Space (PCA, Syringe) [C] C	88.6	n=26	A-	A-	B+	B+	A-	B+

ICU Medical CADD-Solis (PCA) (Smiths Medical) [C] C	77.2	n=29	C	B-	B-	C+	C+	C+

ICU Medical LifeCare PCA (PCA) * [C] L NP	85.6	n=14	A	B	B	B+	B+	A-

ICU Medical Medfusion 4000 (Syringe) (Smiths Medical) [C] C	80.3	n=31	B-	B	B	C	B-	B-

Company/solution	Overall performance score (100-point scale)	Total evaluations

B. Braun Perfusor Space (PCA, Syringe) [C] C culture A- loyalty A- operations B+ product B+ relationship A- value B+	88.6	n=26

ICU Medical CADD-Solis (PCA) (Smiths Medical) [C] C culture C loyalty B- operations B- product C+ relationship C+ value C+	77.2	n=29

ICU Medical LifeCare PCA (PCA) * [C] L NP culture A loyalty B operations B product B+ relationship B+ value A-	85.6	n=14

ICU Medical Medfusion 4000 (Syringe) (Smiths Medical) [C] C culture B- loyalty B operations B product C relationship B- value B-	80.3	n=31

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