A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 90.0
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Nuance (a Microsoft Company)
Nuance Dragon Medical One 
|
92.4 |
n=128
|
+2%
|
A
|
A+
|
A-
|
A
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
Solventum
3M MModal Fluency Direct
|
86.4 |
n=82
|
-1%
|
B+
|
A-
|
B+
|
B+
|
B+
|
B
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2022-2023) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
Nuance (a Microsoft Company)
Nuance Dragon Medical One 92.4
n=128
COMMENTS
|
+2%
|
A
|
A+
|
A-
|
A
|
A-
|
A-
|
|
|
Solventum
3M MModal Fluency Direct 86.4
n=82
COMMENTS
|
-1%
|
B+
|
A-
|
B+
|
B+
|
B+
|
B
|
Solutions Not Ranked
C
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Dolbey
Fusion Narrate [C] C |
88.4 |
n=20
|
A-
|
A-
|
A-
|
B+
|
A-
|
B+
|
C
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
Dolbey
Fusion Narrate [C] C culture
A-
loyalty
A-
operations
A-
product
B+
relationship
A-
value
B+
|
88.4 |
n=20
|
C
Company/solution
Dolbey
Fusion Narrate [C] C
Fusion Narrate [C] C
88.4
n=20
n=20
culture
A-
loyalty
A-
operations
A-
product
B+
relationship
A-
value
B+
Other notable performances in Speech Recognition: Front-End EMR
Other notable performances
Solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Nuance
Nuance Dragon Medical One
Nuance Dragon Medical One
n=120 98%
Part of long-term plans?
Nuance
Nuance Dragon Medical One
Nuance Dragon Medical One
n=122 99%
Would you buy again?
Nuance
Nuance Dragon Medical One
Nuance Dragon Medical One
n=122 98%
3M
3M MModal Fluency Direct
3M MModal Fluency Direct
n=70 95%
Keeps all promises?
Nuance
Nuance Dragon Medical One
Nuance Dragon Medical One
n=120 98%
Part of Long Term Plans?
Nuance
Nuance Dragon Medical One
Nuance Dragon Medical One
n=122 99%
Would you buy again?
Nuance
Nuance Dragon Medical One
Nuance Dragon Medical One
n=122 98%
3M
3M MModal Fluency Direct
3M MModal Fluency Direct
n=70 95%
