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JiveX (Global) (Mostly Europe) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Director

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

The provider's greatest strengths are the high levels of expertise and flexibility.

Apr 2024
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Director

Operations, Operations, Operations, Operations, Product, Product, Product, Product

The thing I like best about the product is its ease of use.

Apr 2024
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Director

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

The biggest opportunity for product improvement is expansion to an interoperable platform.

Apr 2024
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Director

Value, Value, Value, Value

The vendor should not tighten the costs further.

Apr 2024
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Director

Product, Product

I want the vendor to have their own reporting system, and an AI module should be integrated with...

Oct 2023
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(0)
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CEO/President

Relationship, Relationship, Product, Product

VISUS tailors everything we want and is very strategic. They make changes and updates to our...

Sep 2023
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(0)
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CEO/President

Operations, Operations

The vendor’s implementations are not great because we need days to merge or shift all the data and...

Sep 2023
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CEO/President

Product, Product

There are certain files that the product will only let us open on Windows computers and not on Mac...

Sep 2023
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(0)
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Manager

Relationship, Relationship, Relationship, Relationship

The vendor's support team has short wait times, and the knowledge of VISUS' employees is good. VISUS...

Sep 2023
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(0)
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Manager

Product, Product, Product, Product

I like that the product can be adjusted based on a user's wishes and that it is easy to use.

Sep 2023
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(0)
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Manager

Product, Product, Product, Product

The biggest area for improvement in JiveX is the hanging protocols.

Sep 2023
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(0)
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Manager

Culture, Culture, Relationship, Relationship

Compared to other vendors, VISUS is very approachable and easy to work with. They have the...

Sep 2023
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Manager

Loyalty, Loyalty, Product, Product

The only area where we are chasing VISUS and have been for quite a while, is their reporting. We...

Sep 2023
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(0)
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Manager

Relationship, Relationship, Relationship, Relationship

VISUS' local liaison is a very nice company to deal with. They are usually able to help us, and they...

Aug 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Compared to bigger radiology PACS, the possibilities of what we can do with JiveX are limited. VISUS...

Aug 2023
||
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Manager

Relationship, Relationship, Relationship, Relationship

Having a local liaison for VISUS sometimes makes things difficult because VISUS really decides what...

Aug 2023
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(0)
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Analyst/Coordinator

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

One of the best things about VISUS is that they are constantly developing things. We like the...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations, Operations, Operations, Operations

VISUS needs to provide more online training options for system administrations tied to new releases...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Relationship, Relationship, Relationship

VISUS has incredibly friendly first-level support people, and there is a high level of...

Aug 2023
||
(0)
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Analyst/Coordinator

Product, Product, Product, Product

JiveX is a very intuitive product to administer.

Aug 2023
||
(0)
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Manager

Product, Product, Product, Product

JiveX is strong in its simplicity and therefore extremely suitable as a PACS in most hospitals in...

Aug 2023
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Manager

Product, Product, Product, Product

VISUS could professionalize the GUI for both end users and admins. Manuals are nonexistent or very...

Aug 2023
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(0)
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Manager

Operations, Operations, Operations, Operations

The areas of improvement are training, documentation, and the customer portal. There is very limited...

Aug 2023
||
(0)
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Director

Product, Product, Product, Product

The biggest strengths of JiveX are the system speed and integration capabilities with existing HISs.

Aug 2023
||
(0)
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Director

Culture, Culture, Culture, Culture, Product, Product, Product, Product

The vendor could increase the functionality available under the basic license.

Aug 2023
||
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